Vendor Retention
Stop Vendors Withdrawing Without Warning
They go quiet. Then you get the termination notice. "Poor communication" they say. You were busy with new instructions and didn't realise they felt neglected.
What's this costing you?
20-30% of vendors switch agents before completion
10 withdrawals/year × £3K commission
£30,000 lost + reputation damage
THE SOLUTION
Vendor Retention
Proactive updates that keep vendors confident and committed
What it does:
Weekly performance reports - Views, enquiries, portal activity automatically sent
Market context - How their property compares to recent sales nearby
Search activity alerts - "15 buyers viewed your listing this week"
At-risk flagging - AI detects warning signs, prompts agent intervention
Competitor monitoring - Similar properties listed/sold in area
How it's different:
Manual Updates
"I'll call them next week" (forgotten)
Generic market updates
Reactive (vendor calls angry)
Takes 30-45 mins per vendor
YEAA!
Automated weekly, never missed
Property-specific performance data
Proactive (issues flagged early)
Fully automated, personalised
"We have never been better engaged with our customers."
— Director, Green & Company Estate Agents
Keep Vendors Confident From Instruction to Completion
Office: 2 St Philip's Place, Birmingham, B3 2RB
Call +44 7414 287344
Email: [email protected]
Site: yeaa.co
